# dawaTech > dawaTech is an Arabic-first pharmacy software ecosystem for the medicine supply > chain. It combines an AI-embedded pharmacy ERP, a B2B supplier marketplace > (dawaOrder), and a consumer app (dawaSearch) — all working from one live stock > record. Built for pharmacies in Saudi Arabia, Egypt, and Jordan, with regulatory > reporting in SFDA, EDA, and JFDA formats. dawaTech helps independent and multi-branch pharmacies run daily operations, refill stock from every supplier, and reach nearby patients — without entering the same data twice. The product is written in Arabic first (Khaleeji, Masri, and Levantine dialects) and translated to English. ## Products - [dawaTech ERP](https://dawatech.com/en/erp): Cloud pharmacy management system covering the whole pharmacy on one live stock record. **At the counter:** barcode-first POS, offline-capable, cash/card/local payment methods, ZATCA e-invoicing, Wasfaty e-prescription dispensing. **Inventory:** batch- and GTIN-level tracking, near-expiry alerts at 6/3/1 months with discount/return/transfer workflows, inter-branch transfers, compounding with cost calculation and barcode labels. **Buying:** live distributor availability and pricing, one basket across warehouses/distributors/sub-agents, reorder suggestions from your own sales history, bulk ordering and supplier discounts, central purchasing for groups. **Money:** entries post from the counter, inter-company and multi-store accounting, receivables/payables/cash flow and an aging report, card, wallet and BNPL partners, bank and fintech financing access. **Insight & AI:** reporting by branch, employee and product, group-level analytics, AI Advanced Planning for demand and replenishment. **Compliance:** SFDA / EDA / JFDA reports with a full audit trail, RASD track-and-trace, role-based access, insurance dispensing and claims via add-ons. Prices in SAR, EGP, or JOD. - [dawa AI](https://dawatech.com/en/ai): AI built into the ERP rather than sold separately, in three parts. **AI Agent** — configurable agents that act, not just answer: they work live stock, purchase, price, and customer data, triggered by chat or by a system event. Every action runs under that user's own permissions, and every run keeps a full audit trail showing what the AI did and why. **AI Alerts** — background scanners watching inventory around the clock for expiring stock, shortages, slow movers, and replenishment gaps; each alert carries its evidence and a one-click fix (raise the transfer, build the purchase order, launch the promotion), delivered in-app, in a daily email digest, and WhatsApp-ready. **AI Medical** — one tap at the point of sale checks the whole basket for drug-drug interactions and duplicate therapy, reading actual active ingredients rather than product names, and returns a clear pass or warning report in seconds for the pharmacist to confirm. In development, not yet available: finance, growth, chronic-refill, and 24/7 support agents. - [dawaOrder](https://dawatech.com/en/order): B2B marketplace connecting pharmacies to warehouses, distributors, and sub-agents. Compare live availability and prices, split one order across suppliers, and pay in cash or on credit. - [dawaSearch](https://dawatech.com/en/search): Consumer app where patients find medicines and the nearest pharmacies that actually have them in stock — availability comes straight from the pharmacy counter via dawaTech ERP. Reserve for pickup or order for delivery. ## How it fits together - [The ecosystem](https://dawatech.com/en/solutions): One live stock record. The counter records every sale and delivery, dawaOrder refills the gaps, and dawaSearch shows patients true availability — because it comes from the counter, not a catalog. - [Integrations](https://dawatech.com/en/integrations): Add-ons across the supply chain, with availability by country. The add-ons marketplace rolls out in Jordan and Saudi Arabia in Q4 2026 and Egypt in Q1 2027. ## Launch status - dawaTech ERP: live in Jordan, Saudi Arabia, and Egypt. - dawaOrder: live in Jordan; launching in Saudi Arabia in Q4 2026. - dawaSearch: not launched yet — Jordan Q4 2026, Saudi Arabia Q1 2027. - Add-ons marketplace: Jordan and Saudi Arabia Q4 2026, Egypt Q1 2027. - dawa AI: AI Agent, AI Alerts, and AI Medical are available today. Finance, growth, chronic-refill, and 24/7 support agents are in development. ## By pharmacy type - [Independent pharmacies](https://dawatech.com/en/for/independent-pharmacy): Expiry control, supplier price comparison, and regulatory reporting for a single branch — no IT team, no month-end assembly. - [Pharmacy chains](https://dawatech.com/en/for/pharmacy-chains): Stock, cash, and sales across every branch on one record, with inter-branch transfers, central purchasing, and group-level analytics. - [Hospital and polyclinic pharmacies](https://dawatech.com/en/for/hospital-pharmacy): One live stock record behind inpatient and outpatient dispensing, with role-based access, batch-level traceability, and the full NPHIES claim lifecycle. - [Distributors and suppliers](https://dawatech.com/en/for/distributors): Publish a catalogue once on the dawaOrder supplier portal and receive structured orders from every connected pharmacy in the market. ## By market - [Pharmacy software in Saudi Arabia](https://dawatech.com/en/pharmacy-software/saudi-arabia): SFDA reporting, ZATCA e-invoicing, Wasfaty dispensing, RASD track-and-trace, NPHIES claims. - [Pharmacy software in Egypt](https://dawatech.com/en/pharmacy-software/egypt): EDA reporting and government-compliant e-invoicing, prices in EGP. - [Pharmacy software in Jordan](https://dawatech.com/en/pharmacy-software/jordan): JFDA reporting, prices in JOD, with dawaOrder live for Jordanian pharmacies and distributors. ## Comparisons - [dawaTech vs Aumet](https://dawatech.com/en/compare/aumet): Aumet grew from a B2B medicine marketplace; dawaTech runs the pharmacy itself and refills it from one record. - [dawaTech vs Juleb](https://dawatech.com/en/compare/juleb): Both cover Saudi compliance — how the ERP, marketplace, and AI scope differ. - [dawaTech vs Vita Care](https://dawatech.com/en/compare/vitacare): Vita Care pairs an ERP with a wholesale supply arm; dawaTech is an open marketplace across all suppliers. ## Key pages - [Pricing](https://dawatech.com/en/pricing): One subscription per pharmacy branch. No setup fees, no per-user charges. - [Customers](https://dawatech.com/en/customers): Case studies from pharmacies running on dawaTech, including a twelve-branch Egyptian chain migrated with zero days of downtime. - [Security](https://dawatech.com/en/security): Data residency in KSA and Western Europe, TLS 1.3 in transit, encryption at rest, RBAC and audit logging, three daily backups, 99.9% uptime target, and the subprocessor list. - [Pharmacy software buyer's checklist](https://dawatech.com/en/pharmacy-software-checklist): What to test before choosing a pharmacy system, including how to verify a real offline mode. - [About dawaTech](https://dawatech.com/en/about): Arabic-first, compliance from day one, the whole supply chain on one record. - [Contact / book a demo](https://dawatech.com/en/contact): A 30-minute walkthrough on your own stock list, in Arabic or English. - [Blog](https://dawatech.com/en/blog): Guidance for pharmacy operations and compliance. ## Compliance & markets - Regulatory reporting formats: SFDA (Saudi Arabia), EDA (Egypt), JFDA (Jordan). - Saudi invoicing follows the ZATCA e-invoicing (fatoora) format. - Integrates with government pharmacy platforms including Wasfaty and RASD. - Every transaction is recorded in a structure regulators accept — export, don't assemble. ## Arabic An Arabic version of every page is available at https://dawatech.com/ar/ — swap the /en/ prefix for /ar/ on any URL above (e.g. /ar/erp, /ar/ai, /ar/order, /ar/search, /ar/pricing, /ar/contact, /ar/for/pharmacy-chains, /ar/pharmacy-software/saudi-arabia). Arabic is the source language, not a translation. ## Contact - Website: https://dawatech.com - Demo requests: https://dawatech.com/en/contact