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Have you ever thought about the impact of the pharmacy-supplier management system on patients’ satisfaction and loyalty?
It is a closed-loop, when the supplier adheres to the delivery date, required quantities, and specifications agreed upon with the pharmacy, the patient can easily get the needed products at any time he needs them while being satisfied and comfortable.
But what if the supplier neglected one of these factors? It will affect the pharmacy-patient relationship negatively, and over time, it will cause customers to lose confidence in the pharmacy, and shift to another one.
Bad scenario, isn’t it? With the pharmacy ERP software, you will never go through this scenario!
Let's take a look at the most important Pharmacy ERP software features for supply management:
Cloud-based hosting is one of the most important features of pharmacy ERP softwares, as it enables you to access the information on the system from anywhere and at any time. This will lead to reduced costs, increased efficiency, and secured data.
An automated ERP system will greatly help you in organizing the whole process, minimizing manual work and human errors. Whatever the number of suppliers you are dealing with, and the delivery time required, with the help of the system, you will be able to tightly control the process.
There is no need to contact every supplier you deal with to find out the status of the next order, this is a waste of time and effort.
With the help of the ERP system’s inventory feature, you will have all the information you need in one place to compare offers and place orders efficiently in a few clicks.
Through the “reward module”, the ERP system enables you to take advantage of rewards and loyalty programs, like points that can be redeemed as per supplier offers, this can help your pharmacy reach its target bonus scheme.
Preferred payment methods differ from one pharmacy to another, so as a pharmacy, you expect to find many payment options for you to choose the most convenient.
The world is currently moving towards everything that is digital, especially in financial transactions, as it’s safer, more accurate, and helps to reduce delays and security threats that might put the business in danger.
Through pharmacy ERP software’s “payment” features, suppliers can provide different online payment methods, including bank credit/debit cards or any other available online payment methods.
Daily follow-up with suppliers who are supposed to deliver shipments, is a time-consuming task.
pharmacy ERP software’s “Orders tracking” feature enables you to monitor all incoming orders, so you can predict and manage them on one easy-to-use platform.
These powerful features in your pharmacy ERP software result in a huge positive impact on the availability of products in your pharmacy, and thus on your customer's satisfaction. As the more the workflow is organized, the more profits will be made!
