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Every modern pharmacy is constantly looking for digital ways to stay competitive in the market. This is due to the ineffectiveness of manually managing pharmacy operations.
Although some pharmacies are still following the traditional way of pharmacy management, many others have started integrating technologies to save time and have better control over their business.
In today’s article, we will talk more about the negative aspects of managing your pharmacy in a traditional way and how technology can help alter this on operational and financial levels.
Managing your pharmacy in a traditional way will make your staff members waste a lot of time and effort finishing routine and manual tasks, such as counting pills, checking out of stock medications, counting purchased stock, etc.
By integrating pharmaceutical technologies, it can effectively and massively reduce the time spent on such tasks by automating repeated tasks and processes.
In turn, pharmacies can direct their time to invest in improving their clinical activities that are offered to their customers.
These activities could be medication reviews, better patient assistance, behavioral coaching, etc.
By wasting a lot of time on routine tasks, you will have little time to take care of your customers.
This will have a bad effect on your pharmacy reputation because your service might be slow, you prescribe the wrong medication, you don’t offer alternatives and advice to your customers, etc.
We understand that this could happens unintendedly, but your patients won’t understand this because they always except the best service.
On the other hand, giving care and excellent service to your patients will help in increasing their loyalty to your pharmacy which, by proxy, will increase your overall ROI. Further, by saving time, your staff can focus on non-clinical activities that bring revenue to your business, such as front-end merchandising and marketing.
This option won’t be available if your team wastes their time in manual work and routine tasks that don’t directly add to your business improvement.
Traditional pharmacy management has low to zero security standards.
As a pharmacy manager or owner, you can’t manage who can see your manually recorded patient information, including payment info. This could lead to data theft or leakage which drastically harms your business.
On the other hand, by having a pharmacy management software, you can secure all patient information in the system and manage who can access this information to edit, delete, or modify.
If you are thinking about digitalizing your pharmacy and integrate a system that transforms your business, try Dawatech.
