Yourpharmacy'sAIcoworker
Not a chatbot bolted onto a dashboard. Agents that read your real data and do the work — under your permissions, with every run logged.
Reads stock, sales history, and supplier prices, then drafts the purchase order and waits for your approval.
Checks the basket for drug-drug interactions and duplicate therapy before the sale goes through.
Watches for expiring batches, shortages, and slow movers, and brings each one with its evidence and a one-click fix.
dawatechAI is built into the pharmacy ERP in three parts. AI Agent: configurable agents that act on live stock, purchase, price, and customer data, triggered by chat or by a system event, running under each user's own permissions. AI Alerts: background scanners that surface expiring stock, shortages, slow movers, and replenishment gaps, each with its evidence and a one-click fix. AI Medical: a one-tap basket check for drug-drug interactions and duplicate therapy at the point of sale.
It acts on your data, not on generic advice
Configurable, not canned
You decide what each agent can see and what it is allowed to do. Chat with it directly, or let a system event set it running and find the work already done.
Your permissions, not a back door
Every action runs under the permissions of the user behind it. An agent can never read data or take a step that person could not take themselves.
Auditable by default
Every run is recorded — what triggered it, what data it read, what it changed, and why. You can always see exactly what the AI did.
dawatechAI, in three parts
All three work on the same live record the rest of the ERP runs on, so the AI is never reasoning about a stale export.
dawatechAI Agent
Your pharmacy's AI coworker
Configurable agents that don't just answer — they act. They work your real data: stock, purchases, prices, customers. Chat with one directly, or let a system event trigger it and come back to find the work already done. Every action runs under that user's own permissions, and every run leaves a full audit trail, so you always see what the AI did and why.
- Chat with it, or let system events trigger it
- Acts on real stock, purchase, price, and customer data
- Runs under that user's own permissions
- Full audit trail on every run
- Reading stock, sales history, and supplier prices
- Checking permissions — purchasing: allowed
- Purchase order drafted, waiting for your approval
- Expiring stock3 batches under 60 days, one branchRaise a transfer
- Shortage formingCover falling below your reorder pointBuild the purchase order
- Slow moverNo movement this quarter, shelf space heldLaunch a promotion
dawatechAI Alerts
Stop hunting for problems. Let them find you.
Background scanners watch your inventory around the clock — expiring stock, shortages, slow movers, replenishment gaps. Each alert arrives with the evidence behind it and a one-click fix: raise the transfer, build the purchase order, launch the promotion. And it reaches your team where they already are, rather than in a dashboard nobody opens.
- Scans around the clock for expiry, shortages, slow movers, and gaps
- Every alert carries the evidence behind it
- One click to fix: transfer, purchase order, or promotion
- In-app, daily email digest, WhatsApp-ready
dawatechAI Medical
A pharmacist's second opinion, at the counter.
One tap at the point of sale checks the whole basket for drug-drug interactions and duplicate therapy. It reads the actual active ingredients rather than the product names, so it catches what a busy shift misses — two brands carrying the same molecule, or a combination that should not leave the counter. You get a clear pass or warning report in seconds, while the customer is still in front of you.
- One tap checks the whole basket
- Reads active ingredients, not product names
- Drug-drug interactions and duplicate therapy
- A clear pass or warning report in seconds
- Paracetamol 500 mg
- Ibuprofen 400 mg
- Warfarin 5 mg
Ibuprofen with warfarin raises bleeding risk. Flagged for the pharmacist to confirm.
Pharmacist confirmsUse dawatechAI the way that fits you
You don't have to switch your ERP. Pick the agents you need, plug them into the system you already run, or ask us to build one just for you.
Buy any agent standalone
Pick individual agents — cross-sell, expiry alerts, reorder — and run them without changing the rest of your setup. Pay only for what you use.
Hook into your existing system
Already have an ERP or pharmacy system? We connect dawatechAI agents to it, so they read your live data and act inside the workflow you already know.
Build a custom agent
Have a workflow no off-the-shelf agent covers? Tell us what it should do, and we build it — on your data, under your permissions, with a full audit trail.
More agents in development
The three parts above are what dawatechAI does today. These are the agents being built next — listed so you know what is coming, not so you can buy it yet.
Finance agent
Watches cash, receivables, payables, and supplier credit, and flags what is safe to commit before you approve a purchase.
Growth agent
Turns your own transaction history into tailored insight — which lines to push, which to drop, and where the margin actually sits.
Chronic refill agent
Tracks patients on repeat medication and prompts the refill before they run out, so the prescription does not quietly lapse.
24/7 support agent
Answers routine customer questions out of hours, and hands anything clinical straight to a person.
Part of the system, not a separate product
dawatechAI is built into the pharmacy ERP rather than sold as a bolt-on. The pricing page lists the plans, and the add-on fees per country in SAR, EGP, and JOD.
See pricingFrequently asked questions
Do agents act without asking me?
Only where you have granted it. By default an agent proposes and waits for approval; you can give standing permission for routine work. Either way the action runs under that user's own permissions and is logged.
What data can an agent see?
Your own pharmacy's live data — stock, purchases, prices, customers — and only the parts the user behind the run can already see. Agents use the same access levels that govern the rest of the ERP.
Can I see what the AI did?
Yes. Every run keeps a full audit trail: what triggered it, what data it read, what it changed, and the reasoning. Nothing runs invisibly.
Where do alerts arrive?
In-app, in a daily email digest, and WhatsApp-ready — so they reach the person who can act on them instead of waiting in a dashboard.
Does AI Medical replace the pharmacist?
No. It checks the basket against active ingredients and reports interactions or duplicate therapy for review. It supports professional judgement — the pharmacist always makes the final decision.
Does it work in Arabic?
Yes. dawaTech is Arabic-first, and agents read your data and explain their reasoning in Arabic or English.
See an agent run on your own data
A 30-minute walkthrough with your own stock list — including exactly what the AI did, and why.
Book a demo